FAQs

Code of Conduct

Washington’s and
The Armory are committed to providing safe,
inclusive, and inspiring environments. We embrace diversity and value different backgrounds, perspectives, and
views. You can expect to be treated in a professional and courteous manner, and in turn, you are expected to
treat everyone with respect. To support these principles and to make your experience a positive one, we ask you
to uphold this Code of Conduct.

  • All are entitled to enjoy an experience free from hostile or discriminatory behavior, including sexual
    harassment of any kind, unwelcome sexual attention, and inappropriate physical contact.
  • Guests agree to be respectful of all other guests, performers, staff, vendors, and property.
  • Guests agree to look out for one another.

Guests will conduct themselves in accordance with this Code of Conduct, directions from staff, and all other
rules pertaining to the property. You are responsible for your conduct and the conduct of your guests. Please
help maintain these high standards by reporting any concerning behavior. Conduct deemed by venue management to
be inappropriate will not be tolerated. For your safety and the safety of others, guests and their possessions
are subject to inspection as a condition of admittance. Any guest that refuses a search of any kind (either
personal or bag) shall be refused entry and may not be eligible for a refund of their ticket purchase.
Management reserves the right to handle each occurrence on a case by case basis and may refuse admission to
guests violating the venue’s rules. Prohibited items include:

  • Outside food or beverages
  • Illegal drugs – we have a zero-tolerance policy on the use of illegal substances in the venue
  • Marijuana, cannabis products, paraphernalia or vape pens of any kind.
  • Prescription drugs without a valid prescription and corresponding identification
  • Weapons (including knives, firearms, multi-use pocket tools, pepper spray, stun guns, or other items
    that could cause harm) or items that could be construed as weapons (including replica weapons)
  • Large backpacks, bags, luggage, or other large items
  • Professional quality audio, photo or video recording equipment
  • Selfie sticks
  • Drones
  • Laser pointers

If you plan on consuming alcohol at
Washington’s or
The Armory, you must be over 21 and be in
possession of a valid ID. If you choose to imbibe, please do so in a safe and responsible manner. Fighting,
throwing objects, or other behavior deemed detrimental to the experience of other guests will result in ejection
from the venue. Any dangerous or disruptive behavior will be immediately addressed by our staff. No smoking or
use of e-cigarettes is allowed in or around the perimeter of our building. There is no re-entry allowed at
ticketed shows at Washington’s. Crowd
surfing and stage diving are not permitted at the venue. We reserve the right to refuse entry or to eject anyone
who is in violation of our policies or Code of Conduct, without refund. If you see something that concerns you,
please say something to our management or security so we can ensure the best experience possible at our shows.
Please report any concerns to the manager on duty; any staff member will be able to assist you with connecting
with venue management. If you are unable or do not feel comfortable speaking to someone at the venue, you may
also email info@bohemianlivemusic.org where your concern will be reviewed and addressed.

Ticketing Acknowledgement
In consideration for the opportunity to attend an event, and by entering the event premises, each entrant agrees
not to transmit or aid in transmitting any description, account, picture, or reproduction of the event. Entrants
must follow all the rules and policies of the event venue, and all posted and/or verbal directions and
instructions of our staff, while present on the premises or for entry to the event. Failure to abide by these
rules, polices, instructions and directions may result in the removal from the premises and revocation of any
ticket or invitation without refund. Tickets to our events are revocable and cancelable. Tickets may be taken up
and admission refused upon refunding the purchase price appearing on the ticket. Individuals admitted to our
events, and any minor(s) accompanying an individual, (each an “Attendee” and collectively “Attendees”)
voluntarily assume all risks and danger incidental to the event whether occurring prior to, during, or after the
event.

How can I work for the venue?
We accept resumes online through our
Employment Page.
Are there opportunities to learn more about the music industry at your venue?
YES! We have a
Workforce Development Program that is
intended to advance skills in live concert and video production. For more information about this program, please
contact: workforcedevelopment@bohemianlivemusic.org
Where can I park?
For information on parking structures & streets in Old Town Fort Collins, visit
HERE. The Civic Center
Parking structure is directly to the south of
Washington’s. The Old Town Parking Structure
is a block Northwest of The Armory.
Do you have a smoking area?
Washington’s and
The Armory are committed to providing guests
with a healthy, smoke-free environment. Per the City of Fort Collins ordinance, smoking of any substance,
including vapes and e-cigarettes is prohibited. Please also note that we are located within the Downtown Fort
Collins Smoke-Free Zone, so smoking outside the venue is also prohibited.
Is your venue all ages?
Please refer to your ticket or individual event listing for age restrictions. If there is an age restriction
listed, we will adhere to that strictly and there will be no exceptions or refunds for guests who do not meet
the age requirements. If there is no restriction listed, the event is all ages. Every person, regardless of age,
needs to have a ticket for venue admittance.
Do you have seating for your shows?
Washington’s is primarily a standing, general admission venue. If a show is seated it will be noted on the ticketing page for the event, otherwise it will be standing room only. There are a limited number of seats available on our balcony level for ADA requests. The Armory is primarily a seated venue, seating is general admission and on a first-come, first-served basis. Please reach out to boxoffice@bohemianlivemusic.org if you have any questions about an upcoming show.
Can I rent your venue(s) for my event?
Washington’s and
The Armory are not available to rent for
private events or parties.
Do you provide accessible accommodations for guests with disabilities?

Washington’s provides various accessible
services and accommodations for guests with disabilities including:

  • Reserved accessible seating within the venue.
    • Please note, due to the nature of the venue, accessible seating is limited, and companion
      seating is at the discretion of
      Washington’s management.
  • Designated viewing areas within the balcony level for guests utilizing wheelchairs.
  • Stools and high-top bar tables with TV screens for event viewing in the lobby areas.
  • Audio induction loop assistive listening devices compatible with hearing aids and t-coils.
  • An elevator accessible to all levels of the venue.
  • Accessible areas for guests utilizing wheelchairs are available at the bar on both levels.

The Armory provides various accessible
services and accommodations for guests with disabilities including:

  • A guaranteed seat or stool for each paid ticket holder.
  • Designated seating areas for guests utilizing wheelchairs and up to one companion.
  • Audio induction loop assistive listening devices compatible with hearing aids and t-coils.

Please contact the Washington’s box office
at
boxoffice@bohemianlivemusic.org
in advance for details about accessible accommodations for events at both
Washington’s and
The Armory. If inquiring upon arrival, please
arrive as early as possible and speak to a box office or a guest services representative when entering the
building. Please note that any trained service animal must remain with its owner and be restrained throughout
the event. Designated accessible parking for persons with disabilities is available on streets and in parking
structures around the venue. These spaces are available on a first come, first serve basis.

Can I take photos?

Use of audio or video recording devices, professional cameras or cameras with removable lenses are not permitted
during performances. Artist approved photographers or videographers must obtain a media pass by contacting:
info@bohemianlivemusic.org

Flash photography is never allowed as it disrupts performances.

Do you serve food and drinks?
Washington’s offers a limited selection of
pre-packaged snacks and sandwich wraps, as well as coffee and soft drinks, in addition to a full bar selection
for the majority of our shows.
The Armory offers a limited selection of
pre-packaged snacks and sandwich wraps, as well as soft drinks, beer, wine, and a select variety of canned
cocktails for the majority of our shows. Please note that you must provide a valid government issued ID showing
that you are over 21 to consume alcoholic beverages. Anyone without proper ID, regardless of age, will be
treated as under 21 and not allowed to buy, hold, or drink alcohol. This policy is strictly enforced, and any
violation will result in immediate ejection from the venue. Food and Beverage are not permitted inside
Washington’s or
The Armory at time of admittance and food and
beverage purchased within either venue is not permitted to leave the building upon exit.
I bought a ticket that I no longer need, can I get a refund?
Unfortunately, tickets are non-refundable upon purchase. If you would like to process a name transfer, please
visit BOX OFFICE FAQs or contact our box office at
boxoffice@bohemianlivemusic.org for further details.
What happens if a show I have tickets to is cancelled?
If a show is cancelled, refunds may be obtained from the point of purchase only. If a show is postponed, your
ticket will remain valid and we will update you when a new date is confirmed.
I left something at the show last night, do you have it?
Please contact info@bohemianlivemusic.org with details of the item
you left behind. We will promptly advise if we have it in our lost and found.
How can I book my band at your venues?
Please send your band’s information and a link (not an attachment) to booking@washingtonsfoco.com. Please note
that due to the high volume of inquiries, not all submissions will be responded to.
What is your bag policy?
Large backpacks, bags, luggage, or any other large items are not permitted at Washington’s or The Armory. All bags are subject to bag checks by venue management.